Google Authenticator crashes on account setup (Workaround)
After being fed up with waiting for the official Android 5 Lollipop update for my LG G3, I decided to flash it manually – CloudyG3 to be exact (very smooth ROM, I can recommend it to every LG G3 owner).
Everything works, but Google Authenticator suddenly cashes (force closes) when I try to add my Google Account (after tapping on “Begin setup”). Using SMS to receive 2-step verification codes is the temporary workaround but that is a pain and there are other options, including switching to some other 2-factor authentication App.
I’m not alone with this problem and the bug is reported by other users already.
Comment #23 includes a nice workaround:
- Open Authenticator but do NOT press the “Begin setup” button.
- Instead, select “setup account” from the option menu.
- Then from another device, go to https://accounts.google.com/b/0/SmsAuthSettings, select “Move to a different phone” and scan the QR code.
If Google Authenticator is not set up as PRIMARY WAY YOU RECEIVE CODES, set it up.
Yay, this works!
If you happen to have the same problem, it is probably a good thing to star the issue in Google Code and to keep an eye on it. Let’s hope this will get fixed soon.